FAQS
How do I know the size I need?
You can refer to our Nail Sizing Information Tab. We have a picture of different styles and sizes of nails.
Please choose accordingly as we are not responsible for nails that do not fit once purchased.
Nor do we accept cancelations once an order is placed due to sizing mistakes on the customer's behalf.
What nail glue do you recommend?
We recommend a professional grade nail glue such as KDS nail glue or Magic collection Nail glue. But you can use your own choice if desired. This can be found at any beauty supply store near you.
How long do your nails stay on?
Wear time varies depending on how much use they get.
But approximately anywhere between 1-3 weeks with nail glue if you take care of your nails.
We include nail instructions with every order as well as nail tabs, a nail file and a free gift.
Are your nails re-usable?
Yes. You can re-use these nails by simply cleaning the glue off the underside once you take them off with proper cleaning equipment such as: nail machine file, alcohol swabs, nail file etc.
Do you offer custom designs?
Yes. Simply contact us with your idea and we will get back to you as soon as possible with the pricing and shipment/pick-up time or delivery time.
Custom orders vary in pricing depending on style.
How long will it take to ship my order?
Shipment times vary depending on where you are located. But we do our best to ship out within 3-5 business days and 1-2 weeks for custom orders.
****Please keep in mind that if you place a custom order as they will not be shipped out at the same time.***
Made to order Press on Nail Sets:
****Due to high demand for custom orders our current ship out time is about 1-2 Weeks.***
My Package did not arrive what now?
Nails By Jezelle is not responsible for any lost or stolen packages, we are not required to issue any refunds or replacements. But we will assist according to our best knowledge.