Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please allow the stated number of days for delivery. Delivery to the states from Canada takes 2-3 weeks to be delivered please be patient.
When your order is shipped, you will receive a shipping notification with a tracking number unless stated for other reasons it cannot be provided at that time.
Returned/refused packages (due to incorrect address info or taxes owed) will be reshipped at the buyers expense.
Once packages are dropped at Post Office, they are tracked but out of our hands, we are not responsible for lost or stolen packages.
Please contact us with any further questions if necessary.